“As we move towards what we hope will be a loosening of lockdown and a reduction in the risk from the coronavirus itself, we are starting to see the wider damage that has been done to our HE sector and our economy as a whole. We do not know what the new normal will be, or when that stability will arise. Institutions have different ideas as to how they might work over the next year, but prominent amongst all of them is an increased reliance on remote access, remote presence, and serious and sustained cost saving. There will be increased pressure on libraries to show enhanced support at reduced cost. Open access is at the heart of all of these issues. We will continue to work hard to give our members the best value we can in our services to save them time and money in dealing with open access issues. As reported here, Jisc is returning to renegotiate national publisher contracts in line with the changed environment. We have completed the first round of supplier evaluations for the repository dynamic purchasing system to try and identify the best value for members. We are working across services to help members in policy compliance and improve system efficiency and workflows. As ever, contact us if we can assist you through our services, advice, relationships or information and we will do our best to help….”