“Service providers could benefit from:
Sharing lessons learnt. This might involve developing communities of practice and guidance; pooling resources and working with initiatives such as Invest in Open Infrastructure (IOI) and JROST.
Following good governance practices. This allows the community to trust that the infrastructure or service will be steered by the needs of the community and stay true to the values of research.
Going open source and adopting open standards. “Despite a strong uptake of open source and open standards by many, challenges remain for some in sharing good governance, open content and applying open standards,” wrote the authors.
Diversifying fund-raising efforts, upskilling to embrace a range of business revenue models. This allows the organisation to spread financial risk….”