Library Vendor Platforms Need a Strategic Reboot to Meet Librarian Curriculum Development Needs – The Scholarly Kitchen

“Our industry must create an equal handshake between paid and open content if our platform is to solve the problem that brings a user to the platform. If I am seeking the best aligned and most comprehensive set of resources to design a course, I must have equal access to open and paid content. To achieve this handshake, I propose three key principles:

Platforms need full-text, complete video files, audiobooks, etc. of the relevant content, paid and open, to improve the metadata searched for discovery and the user experience once an item is selected as appropriate.
The search results pages and content entity pages must  clearly display the open access/OER symbol, and the Creative Commons license applied to the content for future uses. In addition, an explanation of the license will often be required to reduce faculty uncertainty about reuse. For example, CC BY-NC 2.0 allows for remixing and re-use but not for commercial gain. A patron may struggle to understand this rights limitation without clear guidance from the platform.
Content providers, publishers, distributors, etc. are the lifeblood of the platform. Platforms invest heavily in services and functionality, but without content there is no user experience. To this end, and especially for providers of open content, we need to deliver robust data and insight into usage, engagement, and impact. Publishers need to see open and paid content usage by account, to include time viewed/pages turned, etc. Publishers need to see how the content is engaged with and when (time of day, device used) and publishers need to see how the content has impacted the recipient, e.g., student performance metrics….”