“My view is that we are in the stone age. If you look at AI and semantic search — it hasn’t taken off. Folks are still using a standard boolean search. AI can be used in so many different ways. Blockchain is very early days and has so much great promise. Unfortunately, it is equated to cryptocurrency, but it’s not about that at all.
This is my caution to publishers. You don’t want to be Telerate. Telerate had 100% of the market before Bloomberg. Bloomberg had better analytics, better customer service, better user experience. Unfortunately, the Bancroft family took a multibillion-dollar bath with Telerate. A lot of publishers are very hesitant to try Blockchain. Someone will create a better mousetrap that will make publishing so much more effective than it currently is.
I remember speaking with a librarian in 1999, as we were rolling out ScienceDirect, who insisted that the internet would go away and print would resurge. We’ve had so many panels about whether ebooks will ever come to fruition. In this industry, we make the error of ignoring so much new technology — it’s great to challenge it for efficacy — that debate is always worthwhile, but any new technology shouldn’t be dismissed outright….”